About Us

Our Employees
We check references and run criminal background checks on all employees. The agency is fully insured.

Setting Up Services
An initial assessment visit by an RN enables us to assign the most qualified personnel to meet your needs. Periodic follow-up visits or calls will be made to assure your satisfaction. There is no charge for this service.

Billing
We accept Medicare, Medicaid, private insurance and private pay. Once the
insurance coverage is verified and approved, the primary insurance carrier
will be billed directly. Clients are responsible for deductibles and
co-pays.

Holidays
We provide care on holidays. These include New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, and Christmas Day. Holiday rates are charged for services on Christmas Eve and New Year’s Eve from 5:00pm to 8:00am.

Schedule Changes
We ask that clients please call the office as soon as possible with any schedule changes.

Emergency Aides
When possible, we are happy to provide emergency aide services. However, if service is requested with less than 24-hour notice, the client is charged twice the normal rate.